My Bond Cleaning offers a 100% quality quarantee for all services, which means in the event your real estate agent or landlord does not pass the final inspection for the property serviced, My Bond Cleaning will return to rectify the issue free of cost.
My bond Cleaning must receive written notice from the property manager or home owner stating the defects within 3 days of My Bond Cleaning completing the work (the defects must fall withing the scope of agreed work). My Bond cleaning has 3 days to return to the property (in most cases we can be there the following day) and rectify the issues. If the defects are not reasonably rectified, My Bond Cleaning will pay back any further cleaning cost.
Standard carpet cleaning does not include stain removal services. We will make an effort to reduce the visibility of stains. Although some carpet stains are simply permanent and ofcourse we cannot take responsibility for these stains.